Our Culture

Current Job Openings

3 Open Positions


LICENSED CLINICAL SOCIAL WORKER

Full time position

Location: 238 S. English Street, Greensboro, NC 27401


POSITION SUMMARY: 

The LCSW provides direct assessment, diagnosis formulation, treatment planning, treatment intervention and education to members and/or family members for behavioral healthcare.

 

ESSENTIAL DUTIES/RESPONSIBLITIES: 

  • Provides timely and appropriate assessment, diagnosis, treatment planning & treatment intervention of patients.
  • Consults with BHD and/or Psychiatrist on individual patients who do not improve and participate in clinical decision-making for stepped-up care and referral.
  • Conducts initial interviews with patients by eliciting & interpreting the psychological & social meaning of complaints.
  • Provides appropriate selection of treatment modality to patient's presenting problem.
  • Demonstrates expertise in a variety of Cognitive Behavioral Therapy-based treatment methodologies.
  • Determines urgency of patient's need.
  • Provides treatment to children, adolescents, adults, and elderly.
  • Maintains and builds linkages with Guilford County Mental Health, Alcohol & Other Drugs, Social Services, Hospitals, UNCG and NC A & T social work programs, New Hope Community Development Group, Glenwood Together, and other community resources.
  • Serves in a supervisory role with UNCG/NC A&T and or UNCG CH Social Work Program Field team along with Field team coordinator.
  • Participates in Mustard Seed’s Health Outreach Team
  • Prepares reports, intakes, treatment plans, and case summaries and maintains ongoing confidential records for the patients.
  • Provides clinical consultation in an integrated health care environment regarding primary medical provider (including “warm hand-off”), weekly conferences with medical provider and case manager, family interactions, socio-cultural determinants & community resources.
  • Prepares reports on the behavioral health program for the Medical and Executive Directors, community, donors and Mustard Seed Community Health Board.
  • Develops and conducts health education/promotional presentations on health-related topics in community settings.
  • Plans and implements special community events and other programs including arranging for speakers, facilities, resources, and staffing.
  • Hours may include one evening per week.
  • All other duties assigned.

 

 EDUCATION/EXPERIENCE:

  • Master’s degree in social work required from an accredited college or university.
  • Clinical Social Worker license in the State of North Carolina
  • Must have a National Provider Identifier (NPI), or obtain an NPI, prior to employment start date.
  • Previous clinical responsibility to include crisis intervention, individual and group psychotherapy.
  • Excellent interpersonal and communication skills. 
  • Demonstrated ability to effectively and sensitively provide care to people from different cultural groups.
  • Bilingual in Spanish and English, preferred.
  • Licensure or certification in trauma and addiction care preferred


If you are interested, please upload your resume and a brief cover letter to

Estefania Alfaro Ruiz -  estefania.alfaroruiz@mustardseedhealth.org.



Mustard Seed performs background checks on every employee upon hiring.

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Certified Medical Assistant (Nursing Predominant)

Full time position

Location: 238 S. English Street, Greensboro, NC 27401


POSITION SUMMARY:

The Certified Medical Assistant (CMA) is a cross-trained team member responsible for performing a variety of clerical, administrative, and clinical duties in support of quality patient care and efficient clinic operations. The CMA works collaboratively with providers and staff to ensure a positive patient experience and adherence to clinical and organizational standards.

Clerical and Administrative Duties:

(May include, but are not limited to:)

  • Greet patients and visitors in a courteous and professional manner
  • Answer telephone calls, document messages, and route calls appropriately
  • Handle routine correspondence
  • Schedule patient appointments
  • Verify and update patient demographic and insurance information
  • Provide patient forms and instructions at check-in
  • Perform appointment reminder calls
  • Review provider schedules and address issues affecting clinic flow
  • Maintain reports related to no-shows, visit volumes, recalls, billing, and other operational needs
  • Manage incoming and outgoing medical records
  • Collect co-pays, record transactions, and perform daily cash reconciliation
  • Monitor and maintain adequate office supply inventory

Clinical Duties:

(May include, but are not limited to:)

  • Obtain medical records and test results prior to patient visits
  • Escort patients to examination rooms
  • Measure and document vital signs, height, weight, BMI, chief complaint, smoking history, and allergies
  • Perform clinical screenings and testing, including peak flow, pulse oximetry, diabetic foot exams, vision and hearing screenings, EKGs, and other procedures as directed
  • Obtain and update medical history, medication reconciliation, and immunization information
  • Prepare patients for examinations and assist providers during visits
  • Administer medications and immunizations as directed
  • Collect and prepare laboratory specimens
  • Perform CLIA-waived testing
  • Change dressings, remove sutures, perform ear irrigations, and complete other clinical procedures as directed
  • Process prescription refill requests according to standing orders and provider direction
  • Provide patient and family education
  • Facilitate referrals to specialists, community resources, and emergency services as appropriate
  • Maintain quality monitoring logs and documentation
  • Clean and restock examination rooms
  • Clean, disinfect, and sterilize instruments and equipment
  • Monitor clinical supply inventory and perform date checks
  • Maintain immunization inventories and temperature logs
  • Ensure compliance with NCIR and CVMS requirements

Knowledge, Skills, and Abilities

  • Computer and electronic medical record (EMR) proficiency
  • Effective verbal and written communication skills
  • Organization, prioritization, and multitasking abilities
  • Problem-solving and critical thinking skills
  • Professional demeanor and work ethic
  • HIPAA compliance and patient confidentiality
  • Physical ability to stand, walk, bend, reach, and lift 25-35 pounds
  • Knowledge of community resources and patient referral services

Education and Certifications:

  • High school diploma required; some college preferred
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
  • Current Basic Life Support (BLS) certification

Position Status

  • 1.0 FTE (Full-Time) Position



How this role supports Mustard Seed’s mission:

Mustard Seed Community Health focuses on underserved populations, including immigrants, refugees, and low-income families.

This role strengthens that mission by:

· Reducing language barriers

· Improving patient trust and continuity of care

· Supporting equitable access to health services

· Enhancing clinic efficiency and patient flow


If you are interested, please upload your resume and a brief cover letter to Estefania Alfaro Ruiz. Her email is estefania.alfaroruiz@mustardseedhealth.org.


Mustard Seed performs background checks on every employee upon hiring.



___________________________________________________________________________________________________



Medical Interpreter/Reception Support Specialist

Full time position

Location: 238 S. English Street, Greensboro, NC 27401



POSITION SUMMARY:

The primary role of this position is to provide accurate interpretation and translation of clinical medical information in direct service to the physician and Spanish-speaking patients who cannot speak or understand English. The secondary role is to provide front-desk/reception administrative support. The front-desk, where patients check-in upon arrival, is often the first point of contact for patients, making it central to trust‑building and smooth clinic operations.


Core Responsibilities


Primary Role, Interpreter:


  • Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language.
  • Assists in translating medical text from English on behalf of internal and external customers; may translate patient education information as specifically requested.
  • Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.
  • Assists with patient follow-up as necessary, to include contacting patients with appointment reminders.
  • Maintains strict patient confidentiality in accordance with HSC policies and standards.
  • Participates in medical interpreter/ translator training.
  • Provides occasional services outside of normal working hours on as as-needed basis

 

Secondary Role, Reception Administrative Support:


  • Greet patients and other visitors to the clinic in a welcoming and professional manner
  • Provide appropriate patient forms with directions for patients at check in 
  • Assist with patient intake paperwork, sliding scale documentation, and referrals to community resources.
  • Answer telephone calls promptly, document communication and route them to appropriate staff
  • Handle correspondence
  • Schedule appointments and keep track of waiting list.
  • Verify and update patient information and insurance when scheduling an appointment
  • Provide appropriate patient forms with directions for patients at check-in
  • Perform reminder calls to patients for next day appointments
  • Review providers schedule and address issues that may impede patient care or clinic flow
  • Maintain reports for no shows, numbers/type of visits, recall list, billing information and others as needed
  • Manage incoming and outgoing medical records
  • Prepare documents for scanning for batch scanning pick up
  • Collect co-pays, lab charges, records transaction in medical record system, and perform daily reconciliation of cash receipts
  • Process referrals and notify patients of referral appointments
  • Keep working area clean and organized
  • Ensure adequate inventory of office supplies

 

Other Responsibilities


  • Create a welcoming, trauma‑informed environment for patients from diverse backgrounds.
  • Identify barriers to care (transportation, language, financial concerns) and connect patients with appropriate resources.
  • Support outreach events, health fairs, or community education sessions when needed.

 

Knowledge/Skills and Abilities:


  • Certification as a Medical Interpreter is strongly preferred.
  • Strong interpersonal communication and cultural humility.
  • Ability to manage multiple tasks in a fast‑paced clinic environment.
  • Comfort with electronic health records (EHR) and basic computer systems.
  • Display professional attitude through performance, appearance and demeanor. 
  • Requires sitting/standing/walking for extended periods as well as stooping, bending and reaching, must be able to lift 25-35 pounds. 

 

Education and Certifications:


  • High School Diploma or equivalent required.


Position Status:


1.0 FTE (Full-Time) Position

 

How this role supports Mustard Seed’s mission:


Mustard Seed Community Health focuses on underserved populations, including immigrants, refugees, and low‑income families.

 

  • This role strengthens that mission by:
  • Reducing language barriers
  • Improving patient trust and continuity of care
  • Supporting equitable access to health services
  • Enhancing clinic efficiency and patient flow

 


If you are interested, please upload your resume and a brief cover letter to

Estefania Alfaro Ruiz -  estefania.alfaroruiz@mustardseedhealth.org.



Mustard Seed performs background checks on every employee upon hiring.