Current Job Openings

JOB OPENING #1 - We are Seeking an Additional Physician to Add to our team!

JOB OPENING #2 - Medical Interpreter/Reception Support

Overview:

The primary role of this position is to provide accurate interpretation and translation of clinical medical information in direct service to the physician and Spanish-speaking patients who cannot speak or understand English. The secondary role is to provide front-desk/reception administrative support. The front-desk, where patients check-in upon arrival, is often the first point of contact for patients, making it central to trust-building and smooth clinic operations.

Core Responsibilites:

Primary Role - Interpreter

 Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language.  Assists in translating medical text from English on behalf of internal and external customers; may translate patient education information as specifically requested.  Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees.  Assists with patient follow-up as necessary, to include contacting patients with appointment reminders.  Maintains strict patient confidentiality in accordance with HSC policies and standards.  Participates in medical interpreter/ translator training.  Provides occasional services outside of normal working hours on as as-needed basis

Secondary Role - Reception Administrartive Support

 Greet patients and other visitors to the clinic in a welcoming and professional manner  Provide appropriate patient forms with directions for patients at check in  Assist with patient intake paperwork, sliding scale documentation, and referrals to community resources.  Answer telephone calls promptly, document communication and route them to appropriate staff  Handle correspondence  Schedule appointments and keep track of waiting list.  Verify and update patient information and insurance when scheduling an appointment  Provide appropriate patient forms with directions for patients at check-in  Perform reminder calls to patients for next day appointments  Review providers schedule and address issues that may impede patient care or clinic flow  Maintain reports for no shows, numbers/type of visits, recall list, billing information and March 2026 others as needed  Manage incoming and outgoing medical records  Prepare documents for scanning for batch scanning pick up  Collect co-pays, lab charges, records transaction in medical record system, and perform daily reconciliation of cash receipts  Processreferrals and notify patients of referral appointments  Keepworking area clean and organized  Ensure adequate inventory of office supplies

Other Responsibilities   Create a welcoming, trauma-informed environment for patients from diverse backgrounds.  Identify barriers to care (transportation, language, financial concerns) and connect patients with appropriate resources.  Support outreach events, health fairs, or community education sessions when needed.

Knowledge/Skills and Abilities:  Fluency in English and Spanish.  Strong interpersonal communication and cultural humility.  Ability to manage multiple tasks in a fast-paced clinic environment.  Comfort with electronic health records (EHR) and basic computer systems.  Display professional attitude through performance, appearance and demeanor.  Requires sitting/standing/walking for extended periods as well as stooping, bending and reaching, must be able to lift 25-35 pounds.

Education, High School Diploma or equivalent required.

How this role supports Mustard Seed’s mission:  Mustard Seed Community Health focuses on underserved populations, including immigrants, refugees, and low-income families.

This role strengthens that mission by:

Reducing language barriers

Improving patient trust and continuity of care

Supporting equitable access to health services

Enhancing clinic efficiency and patient flow

Mustard Seed performs background checks on every employee upon hiring.

Interested Applicants Please send your resume and cover letter to:

info@mustardseedhealth.org